Support
Frequently Asked Questions
Reservation
Check-in / Check-out
Check-in: 3:00 PM
Check-out: 12:00 PM (noon)
How to Make a Reservation
From the top of this website, please click the "View Rates" button to check availability and make a reservation.
Regarding Cancellation
To cancel or to make any changes to your reservation, please email us at
reservation.komodo@ayana.com
Please provide your booking confirmation number, name, and the changes you wish to make.
Hotel
Airport Transfer
AYANA Komodo Waecicu Beach is approximately 10 minutes from Komodo Airport (LBJ). Airport transfer can be arranged through the resort. Please contact reservation.komodo@ayana.com to arrange your transfer.
Internet Access
Complimentary Wi-Fi is available throughout the resort, including guest rooms and public areas.
Plugs and Voltage
The power outlets use a two-round-pin plug (C type). The voltage is 220 volts / 50 cycles.
Dining within the Resort
AYANA Komodo offers a variety of dining experiences featuring fresh local seafood and international cuisine. Please refrain from bringing outside food and beverages into the resort.
About Labuan Bajo
Weather
Labuan Bajo has a tropical climate with temperatures ranging from 23 to 34 degrees Celsius throughout the year. The dry season runs from April to November, and the rainy season from December to March. The best time to visit for clear skies and calm seas is during the dry season.
Time Zone
Labuan Bajo is in the Central Indonesia Time zone (WITA), which is 8 hours ahead of Greenwich Mean Time (GMT+8). It is the same time zone as Bali, Singapore, and Hong Kong.
Currency
The currency is the Indonesian Rupiah (IDR). Major credit cards (VISA, Mastercard, Amex, JCB) are accepted at the resort. ATM facilities are limited in Labuan Bajo, so it is advisable to exchange currency before arrival or at the resort.
Experiences
Island Hopping Tours
AYANA Komodo offers a variety of island-hopping tours and boat excursions to explore Komodo National Park. Options include the Glass Bottom Boat by AYANA Lako Taka, full-day island hopping tours, and sunset dinner cruises by AYANA Lako Sae. Please contact the resort concierge for availability and booking.
AYANA Lako Di'a Cruise
Indulge your wanderlust by joining our luxurious island-hopping cruise aboard a beautiful phinisi sailing yacht. Experience multi-day cruising adventures inclusive of 9 spacious air-conditioned suites, signature indoor and outdoor dining, and a personal concierge for the very best island hopping and water activities experiences.